A Dune: Awakening player returning after nearly a year found their previous server had been shut down, resulting in the loss of their old base which was not backed up. Although most items were transferred, significant progress was lost, including character level and base construction achievements. The player also observed discrepancies between recorded playtime and actual in-game progress. This incident raises concerns about data persistence and server management in the live service, highlighting risks to player retention and satisfaction. The player has begun rebuilding, demonstrating resilience amid these challenges.
- Server shutdown caused loss of unbacked base data.
- Discrepancies noted between playtime and in-game progress.