Some players of Dune: Awakening are encountering an error message stating "DirectX 12 is not supported on your system" despite having DirectX 12 installed and up-to-date Windows drivers. The game advises running without the -dx12 or -d3d12 launch options, but this workaround limits performance and features. The issue appears to stem from a compatibility or detection problem within the game’s engine or launcher, preventing affected players from accessing DirectX 12 mode even when their systems meet requirements. Resolving this error is important for players seeking optimal gameplay experience on supported hardware.
- Error occurs despite correct DirectX 12 installation and updated drivers.
- Game suggests disabling DirectX 12 launch options as a temporary fix.