A number of Call of Duty players on PS5 are encountering a parental consent prompt that prevents access to games they have already purchased digitally. Although these players are over 18 and have verified their birth dates with Activision, they remain stuck on a QR code screen requiring parental consent and cannot proceed past the "Play All Modes" button. This issue appears to be a platform or account-level bug affecting adult users, disrupting gameplay and raising concerns about account management reliability. The problem has been reported as of early July 2026 and is causing confusion among the community.
- Affected players are unable to bypass the parental consent QR code screen.
- Issue persists despite verified age and legitimate game ownership.